JOB DESCRIPTIONEstimation Engineer / Sales Coordinator

Department: Sales / Estimation
Reports To: Sales Manager / General Manager
Location: UAE
Industry: Manufacturing

Job Purpose

The Estimation Engineer / Sales Coordinator is responsible for preparing accurate quotations and cost estimates, coordinating customer requirements, supporting the sales team, and ensuring smooth communication between customers, sales, production, purchasing, and other internal departments.

The role requires strong attention to detail, commercial awareness, technical understanding, and the ability to follow up on quotations and customer orders from enquiry through delivery.

Key Responsibilities1. Estimation & Quotation

• Receive and review customer enquiries, RFQs, drawings, specifications, and BOQs.
• Understand customer requirements and identify technical or commercial requirements.
• Prepare accurate cost estimates based on materials, production processes, labour, tooling, packaging, transportation, and other applicable costs.
• Obtain and compare material and supplier prices from the Purchasing Department or approved suppliers.
• Prepare competitive quotations and submit them within the required deadline.
• Ensure all quotation details, quantities, specifications, prices, lead times, payment terms, and validity are accurate.
• Review previous quotations and historical pricing when preparing new offers.
• Maintain proper records of quotations and costing details.
• Revise quotations based on customer requirements or changes in specifications.
• Coordinate with customers regarding enquiries, quotations, samples, orders, delivery schedules, and other requirements.
• Follow up on submitted quotations and maintain an updated quotation status report.
• Coordinate with the Sales Manager regarding pending enquiries and potential orders.
• Prepare sales orders, order confirmations, proforma invoices, and other required documents.
• Ensure customer purchase orders are checked against quotations before processing.
• Coordinate with Production, Purchasing, Warehouse, Quality, and Logistics to ensure orders are processed on time.
• Monitor order progress and provide customers with timely updates.
• Follow up on pending customer approvals, samples, artwork, specifications, and other required information.
• Handle customer complaints and coordinate internally for timely resolution.. Production & Delivery Coordination